Return and Refund Policy

At Bolton Bazaar, we strive to ensure that you are completely satisfied with your purchase. If for any reason you're not fully satisfied, we offer a hassle-free return and refund policy under the following terms:

1. Returns

We accept returns within [30 days] of receiving your order. To be eligible for a return, your item must be:

  • Unused, unopened, and in the same condition that you received it

  • In the original packaging (if applicable)

  • Accompanied by the original receipt or proof of purchase

To initiate a return, please follow these steps:

  1. Contact our customer service team at admin@boltonbaazar.com or 0304-3003619 with your order number and the reason for the return.

  2. We will provide you with a return shipping label, if applicable.

  3. Send the item(s) back to us using the provided return label.

Please note: You will be responsible for the cost of return shipping unless the product is defective or incorrect.

2. Refunds

Once we receive and inspect your returned item(s), we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within [10] business days and applied to your original payment method.

Refunds will not be issued for:

  • Items returned after [30 days] from the date of delivery

  • Products that have been opened or used (except in cases of defects or damage)

  • Sale or clearance items (unless defective or damaged)

3. Exchanges

If you would like to exchange an item for a different size or color, please contact us directly at [insert email]. We’ll guide you through the process.

4. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within [5] days of receiving your order. We will either send you a replacement or issue a refund, depending on your preference and item availability.

Please send photos of the damage/defect to help us resolve the issue as quickly as possible.

5. Non-returnable Items

Certain items are non-returnable and non-refundable, including but not limited to:

  • Perishable goods (food, flowers, etc.)

  • Gift cards

  • Downloadable software or digital products

  • Personal care items (such as cosmetics or hygiene products)

6. How to Contact Us

If you have any questions or concerns regarding your return or refund request, please feel free to reach out to us at:

Email: admin@boltonbaazar.com
Phone: 0304-3003619
Mailing Address:
Admin@boltonbaazarr.com

Thank you for shopping at Bolton Bazaar. We truly appreciate your business!